Delivery & Freight Guide

EASTER SALE T&C’s Sale is ONLINE only. Purchases must be made online at . No Rainchecks . Prices as marked . Sale valid from 12.01am Friday 07/04/23 to 11.59pm Monday 10/04/23 . Free RAROTONGA Wide Delivery . All orders for PA ENUA will receive FREE DELIVERY to a Rarotonga Address ONLY . If you require shipping , additional charges will apply
When will my Easter Sale order be delivered ?  Our delivery team will be out on the road with your EASTER SALE orders on Tuesday 11.04.23 . Please note we cannot guarantee a delivery time . 
 Please note : Our Free Delivery covers ONE attempt at delivery . A Re-delivery will incur a fee . 
Please Contact Us with your order details if you have any questions
What if I wont be home on the day of delivery ?  Please ensure to enter DELIVERY details where a person will be present to sign for the order . If you will be at work , please enter your work address . 
If no one is home upon delivery , your order will be returned to our warehouse for safe keeping . We will leave an ” ATTEMPTED DELIVERY” card with details to reschedule delivery or arrange collection .
I placed an order but I am in one of the outer islands . How will I get my order ?  Our Easter FREE DELIVERY applies to RAROTONGA WIDE deliveries only .
We can deliver to a RARO address free of charge . However , if you require shipping to your island , please note additional fees will apply . 
Price will vary based on weight and dimensions of the item . Please note a member of our team will be in touch should your order be flagged as a PA ENUA delivery .

Standard Delivery & Freight


You will receive update notifications for your order

Something wrong?

You would like to return an item?See Returns
You have received the wrong product or are missing a product?We are so sorry if you have ordered something online and received the wrong product or are missing a product
Please Contact Us with your order details and we will get this sorted straight away for you
You have received a damaged productWe are so sorry! 
Please Contact Us as soon as possible.  
You want to change or cancel your order?If you wish to change or change your order, please Contact Us as soon as possible
We will do what we can to help
If your order has already been processed, it can no longer be cancelled

Frequently Asked Questions

Delivery to FreightIf your order is under $500, there is a $10 Delivery fee to the Freight Supplier.  This is added to your freight charge
How much is a cubic metre?To give an idea …
A standard Washing Machine is between .5 to .7 of a cubic metre
A Chainsaw is .2 of a cubic metre
Who sets the price for Air & Sea Freight?All Air and Sea Freight including Dangerous Goods & ‘Minimum’ amounts, are set by the Air or Sea Freight provider.  We have no control over these costs
What is Volume Weight for Air Freight?Air Freight is charged by weight.  
When an item is over sized, it is charged by Volume Weight.  This is a mix of the weight and size.  
Examples of oversize are 6 burner stove, Fridge/Freezer
  • These must also fit the criteria for Air Freight