Delivery & Freight Guide

sea freight
Southern group
Mauke / Mitiaro : V256
Scheduled Voyage departs 6 Dec 2022
Atiu: V257
Scheduled Voyage departs 13 Dec 2022
Northern group
( Manihiki, Rakahanga, Penryhn )
Scheduled to set sail : 15 Dec 2022
Accepting Cargo : 5 Dec 2022 to 12 – 13 Dec 2022
( pending available space )
Standard Delivery & Freight

Notifications
You will receive update notifications for your order
Something wrong?
You would like to return an item? | See Returns |
You have received the wrong product or are missing a product? | We are so sorry if you have ordered something online and received the wrong product or are missing a product |
Please Contact Us with your order details and we will get this sorted straight away for you | |
You have received a damaged product | We are so sorry! |
Please Contact Us as soon as possible. | |
You want to change or cancel your order? | If you wish to change or change your order, please Contact Us as soon as possible |
We will do what we can to help | |
If your order has already been processed, it can no longer be cancelled |
Frequently Asked Questions
Delivery to Freight | If your order is under $500, there is a $10 Delivery fee to the Freight Supplier. This is added to your freight charge |
How much is a cubic metre? | To give an idea … |
A standard Washing Machine is between .5 to .7 of a cubic metre | |
A Chainsaw is .2 of a cubic metre | |
Who sets the price for Air & Sea Freight? | All Air and Sea Freight including Dangerous Goods & ‘Minimum’ amounts, are set by the Air or Sea Freight provider. We have no control over these costs |
What is Volume Weight for Air Freight? | Air Freight is charged by weight. |
When an item is over sized, it is charged by Volume Weight. This is a mix of the weight and size. | |
Examples of oversize are 6 burner stove, Fridge/Freezer | |
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